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EMR *9999

Information provided by the proprietor: If your partner, child, or parent is facing a life-threatening emergency and can’t receive appropriate treatment in time, the medical implications can be devastating—even fatal.

In these situations, the earliest possible intervention can make all the difference between life and death. For your peace of mind that a professional medical response team is just a phone call away, EMR *9999 is available from anywhere in HCMC whenever a person’s life is in danger.

EMR *9999, another subsidiary of Family Medical Practice, is the first privately-owned and operated emergency medical response service in Vietnam. It is essentially Vietnam's first 911-styled service, and assistance begins the moment you call. You can dial anytime from anywhere in Ho Chi Minh City for immediate emergency medical assistance and information. The service is available 24/7 in both English and Vietnamese.

The ambulances are mobile ICUs capable of sustaining life for up to 72 hours.

EMR *9999 offers families, institutions, and individuals an immediate solution to any crisis situation where advanced medical attention is crucial to survival. If you haven’t already added *9999 to your emergency phone contact list, please do so now to make sure the number is at hand.

Subscription to EMR *9999 at VND 575,000/person/year will entitle you to unlimited and free ambulance transportation and emergency medical care en route within the coverage zone subject to standard terms and conditions.

Non-subscribers and ambulance dispatches outside the coverage zone will pay per use at standard rates.*

*The current emergency zone covers Districts 1, 3, Phu Nhuan and parts of District 2 & Binh Thanh. Our coverage area will expand to more districts. Please check our website frequently for up-to-date zone details. 

*Terms and Conditions apply.

Family Medical Practice's website

EMR *9999's website

Family Medical Practice's Email

Emergency number (24/7): *9999 or the alternative number (08) 3822 0121

Customer service (working hours): 0932 776 971

DIAMOND PLAZA CLINIC | 34 Le Duan Street, D.1, Ho Chi Minh City

DISTRICT 2 CLINIC | 95 Thao Dien Street, D.2, Ho Chi Minh City

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