EMR *9999

Information provided by the proprietor: If your partner, child, or parent is facing a life-threatening emergency and can’t receive appropriate treatment in time, the medical implications can be devastating—even fatal.

In these situations, the earliest possible intervention can make all the difference between life and death. For your peace of mind that a professional medical response team is just a phone call away, EMR *9999 is available from anywhere in HCMC whenever a person’s life is in danger.

EMR *9999, an extension of Family Medical Practice, is the first privately-owned and operated emergency medical response service in Vietnam. It is essentially Vietnam's first 911-styled service, and assistance begins the moment you call. You can dial anytime from anywhere in Ho Chi Minh City for immediate emergency medical assistance and information. The service is available 24/7 in both English and Vietnamese.

The ambulances are similar to mobile ICUs manned by professional medical teams who maintain constant telemedicine communications linked with the alarm center and the emergency teams in the clinic.

EMR *9999 offers families, institutions, and individuals an immediate solution to any crisis situation where advanced medical attention is crucial to survival. If you haven’t already added *9999 to your emergency phone contact list, please do so now to make sure the number is at hand.

NEWS: EMR *9999 Emergency Service Coverage Has Expanded

EMR *9999 emergency medical response service now covers more areas in HCMC. The expanded coverage zones include: Districts 1,2,3,4,5,6,7,8,10,11, Phu Nhuan, Binh Thanh, Go Vap, and Tan Binh.

Subscriptions to EMR *9999 is available at VND 575,000 per person per year.

Benefits include

  • 24/7 emergency call service from anywhere in HCMC with life-saving support in English and Vietnamese.
  • Unlimited and free ambulance transportation and emergency medical care en route within the HCMC coverage zone (subject to terms and conditions)

*Non-Subscribers can access the 24/7 emergency call service from anywhere in HCMC but will be charged commercial ambulance transport rates for all uses.

Family Medical Practice's website

EMR *9999's website

Family Medical Practice's Email

Emergency number (24/7): *9999 or the alternative number (08) 3822 0121

Customer service (working hours): 0932 776 971

DIAMOND PLAZA CLINIC | 34 Le Duan Street, D.1, Ho Chi Minh City

DISTRICT 2 CLINIC | 95 Thao Dien Street, D.2, Ho Chi Minh City

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