Back Stories » Saigon » HCMC Official Sets up Feedback Hotline, Receives Deluge of Complaints

Got a complaint? There's now a phone number for that, and boy, have people been putting it to use.

Ever since Ho Chi Minh City's Party Secretary Dinh La Thang announced the launch of a 24-hour hotline to receive public feedback on citywide issues, the calls have flooded in, reports Thanh Nien. In its first two days of operation alone, the hotline racked up 1,200 calls and 800 messages.

Secretary Thang, whose unit is in charge of the hotline, has allegedly received each complaint and is personally handling them.

According to one hotline employee, who spoke with Tuoi Tre, most callers took issue with urban management matters. However, with the deluge of queries and complaints coming in, not everyone's voice is being heard: one Tuoi Tre reporter attempted to call 50 times before getting through to speak with someone.

Due to the line's popularity, city officials are encouraging only callers to phone in with urgent issues for the time being while a more permanent hotline is set up. The city government plans to create a hotline with a shorter, more memorable phone number in future.

In the meantime, feel free to call in and complain: 08 88 247 247. Secretary Thang is listening.

[Photo via Wikipedia]

Related Articles

in Saigon

$100,000 Diamond Allegedly Vanishes From Woman’s Finger In HCMC Hotel

A Hanoi woman claims that she was drugged at a HCMC hotel last weekend and awoke to find that a $100,000 diamond had been pried from her ring.

in Saigon

100,000 Workers at Saigon Industrial Zones to Get Free WiFi by 2019

Workers at Saigon’s industrial zones can look forward to free WiFi access in the near future thanks to a new program.

in Saigon

100-Year-Old Trees In Front Of Opera House Cut Down To Make Way For Metro

Flower Street and the statues in front of Bến Thành Market aren’t the only sacrifices being made to accommodate the construction of Saigon’s first metro line.

in Saigon

122-Year-Old Saigon Woman Confirmed As World’s Oldest

The World Records Association (WRA) has completed the verification process and officially confirmed Saigon’s 122-year-old Nguyen Thi Tru, as the world’s oldest woman.

in Saigon

160 Wood Benches Being Added To Nguyen Hue Street

The trees that were cut down last July during construction of the metro station in front of the Saigon Opera House are making a comeback in the form of benches.

in Saigon

2 Men Arrested In HCMC For Trying To Ship Gun and Grenade In Guitar Case

Two local men were arrested last Tuesday after attempting to ship a rifle, grenade and 5 bullets to Hanoi in a guitar case. Surprisingly, neither of the men were Antonio Banderas.

Partner Content