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Samsung Halts Sales of Galaxy Note 7, Recalls Phones in Vietnam Over Explosion Scare

Samsung Vietnam has announced that it will halt all sales of the new Galaxy Note 7 smartphone, while purchased devices will be recalled.

 

According to Tuoi Tre, the move is part of a major international recall by the South Korean electronics giant after reports of the phone exploding while charging surfaced. So far 10 markets have been impacted, including Korea, the U.S. and Vietnam.

The news source reports that Samsung believes the problem is related to the phone’s battery, but an investigation into the cause is underway. Samsung Vietnam, meanwhile, sent out a press release announcing that “as customer safety is our absolute priority, we have decided to halt all sales of Galaxy Note 7 products.”

Anyone who has purchased one of the phones in Vietnam should contact their nearest authorized customer support center, or call the free hotline at 1800 588 889 for assistance. Samsung has reportedly shipped over 2.5 million Note 7s since sales began last month.

This technical crisis will certainly make a dent in the Korean-based brand's revenue for the rest of 2016, especially since Apple will soon unleash its much anticipated iPhone 7, whose final design was leaked in Vietnam recently.

[Photo via Softpedia]


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